For many VoIP-related people NOC is just a route-testing and trouble ticket guy. For us NOC is a team of professionals, who not only provide full-scaled technical support, but also cares about your company's reputation on the market. Castle Telecom provides NOC Outsourcing you will be proud of.
We keep what we promise
If it is said that there's 5 min ACD on our route, that it's 5 min ACD and not a second less. We are not trying to sell you a pig in a poke
We do more than you expect
Reliable service is a key point of making your customers happy. In our case reliable service is just a mandatory minimum - we don't want you to be just happy with our service, we want you to be overwhelmed
We are proud to be your partner
We don't claim that our services are vital for your business. Yet, being a small but truly loyal and reliable part of your success - that's what makes us feel huge.